How to torture clients to leave your services— learning from Kotak

Horror Story 1: Relationship Manager with no understanding of current accounts

Horror Story 2: Illogical rules and freezing of our current account at whim

Horror Story 3: Branch Manager came up with rules on the fly causing serious loss of time and money





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Abhishek Gupta

Abhishek Gupta

Lead a for-purpose startup —! Mail me at :-)

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